Privacy and contact
Your health information stays with your health service
How we protect your information
- Individual information is recorded only in government health records held by the Ministry of Health.
- Your PHM's follow-up sheet stays in the MOH office.
- MHEP receives only counts by estate, with no names.
- Estates, companies, unions and the funder never receive individual information.
- Your consent is used only for Kushalam, and only staff who need your information can see it.
- Every three months, a 10% sample of register entries is checked against laboratory reports.
We follow Sri Lanka's Personal Data Protection Act No. 9 of 2022.
Concerns and complaints
If you are worried that your privacy, pay or choice has not been respected, tell your PHM or a community liaison officer. Concerns go to the RDHS, not to estate management, and we aim to resolve them within 30 days.